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HIGHLIGHTS

  1. Domestic airline industry earlier levied fixed amount of Rs. 3,000
  2. Change comes after regulator DGCA wrote to airlines
  3. Move to definitely bring holiday cheer to passengers, says Yatra.com

Airlines Revise Flight Ticket Cancellation Fee Structure.

This move would come as a respite to flyers especially to those who book their tickets well in advance in order to get cheaper prices, says Yatra.com COO (B2C) Sharat Dhall.

New Delhi: Domestic airline industry has revised its ticket cancellation fee structure as against an earlier fixed levy amount of Rs. 3,000, a leading travel solutions provider said The change comes after civil aviation regulator DGCA (Directorate General of Civil Aviation) wrote to the airlines on the issue.

“In a move that will definitely bring holiday cheer to passengers, domestic airlines have revised their cancellation charges and shall now charge the base fare plus fuel surcharge or Rs. 3,000 per passenger, whichever is lower,” Sharat Dhall, COO (B2C), Yatra.com, was quoted as saying in a statement.
This move would come as a respite to flyers especially to those who book their tickets well in advance in order to get cheaper prices, he said.

“It will also benefit those who are travelling on shorter routes where the fares were lower than Rs. 3,000 and should help in lowering customer grievances which are largely around the issue of the quantum of charges levied on cancellations,” Mr Dhall added.

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